Your Personal Grocer

Foodbox is all about finding the freshest, most seasonal and healthful produce available to deliver direct to your door every week. We are the experts. We know what is in season and what is the best value for our customers. New Zealand has amazing fresh food and because we work closely with New Zealand growers, we are able to deliver their best variety to you.

How it Works

Sign Up to Foodbox

Set up your subscription for a weekly or fortnightly Foodbox delivery. Tell us your address and we will assign you a delivery day based on this information. Let us know the foods you like and those that you don’t for us to create your perfect Foodbox.

Order Online

Choose the Foodbox that best suits you. Leave the box contents to us or customise. Your box is fully customisable each week. You can easily add or remove items from your box with a few clicks. Log in to your account to add or remove items to your liking before midnight on Wednesdays when your order is confirmed.

Fast & Friendly Delivery

Our team of friendly drivers deliver direct to your door. Not home? Let us know a safe place to put your Foodbox and we will leave it there. Please note, customers outside of the Auckland area will receive deliveries via our trusted delivery partners.

Frequently Asked Questions

If you can't find an answer to your questions here, please email us at orders@foodbox.co.nz

Subscriptions

Set up your subscription for a weekly or fortnightly Foodbox delivery. Tell us your address and we will assign you a delivery day based on this information. Leave the box contents to us or customise. Your box is fully customisable each week. You can easily add or remove items from your box with a few clicks. Log in to your account to add or remove items to your liking before midnight on Wednesdays when your order is confirmed. Skip a delivery or cancel your subscription before our Wednesday midnight cut off time.

Loyalty discounts are only valid for weekly or fortnightly subscriptions. Our 20% loyalty discount will be automatically applied to every fourth order from the date of your first delivery.

No. You are only eligible for the 20% discount when your orders are a weekly or fortnightly subscription.

Ordering

Login to your Foodbox account. Select upcoming deliveries and browse the weeks box contents. Add or remove items to your liking then hit save. Once saved, your Foodbox delivery contents will be updated for that week.

No. If you’re happy with the contents of the weeks Foodbox you don’t need to change anything. 

We publish our Foodbox contents every Friday. Once published, you can make changes up until midnight on Wednesday the following week.

Yes. First-time orders automatically default to a weekly subscription under frequency, however, this can easily be changed to a One Time Only Foodbox.

When we publish our Foodboxes on a Friday the price will always be the same. The price will change when you start to add or remove items from your Foodbox. Once you make any changes the price of your Foodbox will adjust. 

The cut-off for customising your Foodbox is midnight on a Wednesday.

Delivery

Deliveries are made up until 8:00 pm Sunday through to Tuesday. Due to the way our tracking is set up, we cannot offer an exact delivery time however, if you’d like a rough timeframe, email us on your delivery day at orders@foodbox.co.nz and we can advise you based on the tracking. 

We charge a $12 delivery rate, nationwide. This includes track and trace and delivery notifications. 

A public holiday will usually push your delivery date out by one day. For example, if Monday is a public holiday, Monday deliveries will be pushed to the Tuesday, Tuesday deliveries will be pushed to the Wednesday and so on. Deliveries will go back to normal the following week.

We deliver Sunday through to Tuesday every week.

Afterpay

Unfortunately, because of the way Afterpay is setup, we cannot allocate voucher codes or loyalty discounts to your account.

When using Afterpay, you can only submit your customised Foodbox once. Make sure you are happy with your selection before confirming and updating your Foodbox.

Because of the way Afterpay works, we cannot apply credits to your Foodbox account when using Afterpay.