At a glance
For Public Holidays
On Public Holidays (Which most frequently occur on a Monday), your delivery will be pushed back one day. If you usually get your box on a Monday, it will come on a Tuesday, etc. It will come at the same time it usually comes, and you'll still be able to edit the contents of your box up until midnight on the night before delivery.
For customers outside our delivery areas
We aim to deliver the freshest produce possible, so all meat will be packed on ice and sent in a chiller pack. Also, particular items are unsuitable for courier delivery such as bread and milk, which will be made unavailable to order. Please note: You wont be able to receive a refund for your chiller pack because unfortunately at the moment the packs can't be returned.
We can courier your delivery to you within New Zealand in the North Island using Courier Post. Additional freight costs and times of delivery will vary depending on your area. You will see the cost of freight in your order summary on your 'My Foodbox' page and below is a general guide for delivery times.
At the moment, we are unable to control the freshness and quality of deliveries sent to the South Island with any degree of consistency, so we are unable to deliver to those areas.